Returns & Exchanges

At Black Swan Fashion, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached, ensuring you include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.